'At Home in the City' 

Newport Accommodation at its BEST ...

Policies etc

For the  protection of both our clients and ourselves, 'At Home in the City' Newport Accommodation have clearly written policies and other information as stated below.

When booking your apartment, you have agreed that you have read and accepted our policies.

Why not check out what our guest's say about us prior to booking click here

Provisional Bookings	We do not accept provisional bookings. A deposit is required to confirm a booking.
Deposits	£50 or 20% of the total booking (whichever is the greater) is payable to confirm a booking.
Final Payments	Any balances due must be paid in full within 14 days of the date of arrival. If booking is less than 14 days prior to arrival, payment must be made in full.
Exceptions	Deposits and final payments may differ from the above for any special events ie Millennium Stadium Events and the Ryder Cup 2010, etc.
Cancellations	The deposit paid is non-refundable. If the booking is cancelled within 7days of the arrival date, the full payment remains due and no refund will be given.
Paying by debit/credit card	There is no fee if paying by debit card. A 2% fee is charged if paying by credit card. We do not accept American Express.
Confirmations/Directions	On payment of deposit, confirmation with full booking details will be sent via email and will include directions to the apartment booked.
Smoking	Smoking is strictly NOT permitted in our apartments. A min of £100 will be charged for anyone not abiding by the no smoking policy.
Pets	Pets are not permitted except in the case of assistance dogs for the disabled. Must be notified when booking.
Disabled access	Our apartments are on the ground floor and have disabled ramps for access. The apartments are suitable for wheelchair users. Must be requested on booking.
Wi-Fi	Wi-fi May be available but must be requested on time of booking.