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Provisional Bookings |
We do not accept provisional bookings. A deposit is required to confirm a booking. |
Deposits |
£50 or 20% of the total booking (whichever is the greater) is payable to confirm a booking. |
Final Payments |
Any balances due must be paid in full within 14 days of the date of arrival. If booking is less than 14 days prior to arrival, payment must be made in full. |
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Exceptions |
Deposits and final payments may differ from the above for any special events ie Millennium Stadium Events and the Ryder Cup 2010, etc. |
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Cancellations |
The deposit paid is non-refundable. If the booking is cancelled within 7days of the arrival date, the full payment remains due and no refund will be given. |
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Paying by debit/credit card |
There is no fee if paying by debit card. A 2% fee is charged if paying by credit card. We do not accept American Express. |
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Confirmations/Directions |
On payment of deposit, confirmation with full booking details will be sent via email and will include directions to the apartment booked. |
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Smoking |
Smoking is strictly NOT permitted in our apartments. A min of £100 will be charged for anyone not abiding by the no smoking policy. |
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Pets |
Pets are not permitted except in the case of assistance dogs for the disabled. Must be notified when booking. |
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Disabled access |
Our apartments are on the ground floor and have disabled ramps for access. The apartments are suitable for wheelchair users. Must be requested on booking. |
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Wi-Fi |
Wi-fi May be available but must be requested on time of booking. |